Diploma in Hospitality

Course Description

The hospitality industry is vast and fast-growing. It encapsulates service-centred businesses such as hotels, restaurants, wellness centres, cruises and tourism.

The programme will delve into the service businesses in hospitality and cover overarching areas such as operations, finance, health and safety, work ethics, communication, customer care, supervisory skills and consumer behaviour.

You will also look into contemporary issues related to hospitality, as well as innovation in hospitality.

Entry Requirements

Candidates who apply for this course must possess the following:

• a qualification at EQF Level 4 (one ‘A’ Level or equivalent in any subject);

AND

• a pass in English Language and Mathematics at EQF Level 3.

Preference is given to applicants having a year of work experience in an area related to this study programme.

Target Audience

This course is targeted at:

• individuals seeking academic and professional advancement in Hospitality;
• mid-career break professionals looking for opportunities to return or change their career.

Career Paths

The possible positions for which this programme aims to prepare you for include, but are not limited to:

• front office manager
• operations supervisor/manager
• customer service manager

Modules

You are required to complete all 10 compulsory modules (60 ECTS) to fulfil the requirements of this diploma

How you’ll be assessed

The programme comprises a total of 10 modules.

Methods of assessment depend on the module and can be assessed in various modes.