Negotiation Skills
Scope of Training
We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, care sellers and employers, among others. Negotiation is also the key to business success; no business can survive without profitable contracts. Within a company, negotiation skills can lead to career advancement. In this course, you’ll learn about best negotiation practices and how to apply them in real life.
Target Audience
- Section Leaders
- Middle Managers
- Team leaders
- Those whose success depends on their ability to negotiate
Course Objectives & Benefits
By the end of the training programme, participants should be able to:
- Understand negotiation opportunities and risks
- Use negotiation skills to generate ‘win-win’ outcomes
- Improve existing negotiating skills
- Prepare for the negotiation and negotiate with confidence
- Employ appropriate and relevant strategies and tactics
Course Details
- Duration: 2 weeks
- Contact hours: 12 hours
- The course consists of 4 sessions of 3 hours each
- The sessions will be held twice a week in the afternoon
- Successful candidates will be awarded a Certificate of Competence
- Content: 4 topics
Topic 1: Nature of Negotiation Opportunities and Risks
Topic 2: Prepare: Plan your Negotiation Strategy
Topic 3: Negotiate: Use Key Tactics for Success
Topic 4: Creating Commitment – Close: Create a Contract
Professional
On-demand