Communication Skills

Scope of Training

The aim of this course is to develop participants’ ability to focus on the outcomes they want to achieve through communication with specific individuals or groups.

Whether engaging in one-on-one conversations or addressing an audience, conveying messages effectively is crucial for reaching your objectives.

The course will also cover techniques for tailoring communication to diverse audiences and enhancing persuasion and clarity.

By refining these skills, participants will be better equipped to influence, motivate, and achieve desired results in various contexts.

Course Details

• Duration: 2 weeks 
• Contact hours: 12 hours 
• The course consists of 4 sessions of 3 hours each 
• The sessions will be held twice a week in the afternoon 
• Successful candidates will be awarded a Certificate of Competence 

Entry Requirements

• This course is open to everyone and has no prerequisites.

Target Audience

This course is designed for:

• Individual contributors 
• Managers 
• Team leaders 
• Those whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships. 

Course Objectives & Benefits 

By the end of the training programme, participants should be able to:  

• Define goals for more effective communications 
• Create an open environment for communication 
• Build stronger relationships through powerful communication 
• Understand others’ communication styles and needs 
• Facilitate effective team and meeting communications 
• Use Emotional Intelligence to deal with difficult situations