Communication Skills

Scope of Training

The aim of this course is to develop participants’ ability to focus on the outcome they want to achieve through communicating with a specific person/group of people. Whether communicating on-to-one or with an audience, conveying messages effectively is one of the most powerful skills for achieving your objectives. 

Target Audience

• Individual contributors 
• Managers 
• Team leaders 
• Those whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships. 

Course Objectives & Benefits 

By the end of the training programme, participants should be able to:  

• Define goals for more effective communications 
• Create an open environment for communication 
• Build stronger relationships through powerful communication 
• Understand others’ communication styles and needs 

• Facilitate effective team and meeting communications 
• Use Emotional Intelligence to deal with difficult situations