Negotiation and Persuasion Skills
Module Description
At workplace, it is needed to influence the behaviour and decision making of peers, reports and superiors and persuade others to agree with our ideas and point of view.
This module aims to increase the impact participants might have on others and help them develop practical skills and techniques to become a more proficient influencer and persuader.
Entry Requirements
Candidates who apply for this course must possess a pass in English Language* and Mathematics at MQF Level 3 (‘O’ Level or equivalent).
- Students whose first language is not English will be required to demonstrate evidence of an adequate level of English proficiency.
Target Audience
This course is targeted at:
- Candidates wanting to improve their employability opportunities.
- Candidates wanting to progress to higher qualifications in the areas of management.
Career Paths
This programme aims to help you develop essential work skills and behaviours that are needed for you to secure and sustain meaningful employment, as well as to help you progress towards managerial positions.
How you’ll be assessed
Assessment is carried out via two mandatory components:
- Formative Assessment
- Summative Assessment
The programme includes different forms of assessment which allow for and promote students’ critical engagement. The formative and summative assessment tasks may include an in-class assignment and/or a home-based written assignment using diverse assessment tools which may take the form of online and in-class discussions, examinations, case studies, reports, proposals, essays, and presentations, etc., as applicable to the diverse modules.
Module Intake Dates
TBC 2025
Learning Outcomes
Competences:
At the end of the module/unit the learner will have acquired the responsibility and autonomy to:
- Identify own negotiation style.
- Using Assertive Behaviour when negotiation.
- Apply tactics to optimize negotiation process.
- Plan argument by using positive and assertive language.
- Handle objections.
- Differentiate between Influencing, Persuasion & Negotiation.
Knowledge:
At the end of the module/unit the learner will have been exposed to the following:
- Defining Influencing, Persuasion & Negotiation.
- Influencing.
- Persuading.
- Negotiations.
- Structuring a negotiation meeting.
- Maximising your communication skills when Influencing, Persuading & Negotiating.
Skills:
At the end of the module/unit the learner will have acquired the following skills:
- Identify own negotiation style.
- Use Assertive Behaviour when negotiating.
- Apply tactics to optimize negotiation process.
- Plan argument by using positive and assertive language.
- Handle objections.
- Differentiate between Influencing, Persuasion & Negotiation.
Module-Specific Digital Skills and Competences:
The learner will be able to:
- Navigate through the online learning platform to benefit from assignments, discussion boards, literature, tutorials etc.